What This Privacy Policy Covers and Why
When you open an account with us, we collect the details you provide — your name, contact information, and the payment method you choose, whether that is bKash, Nagad or Rocket. We use this data to verify your identity, process your deposits and withdrawals, and keep
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your account secure. We do not share your payment credentials with advertisers or unrelated third parties. Your bKash or Nagad wallet number is held only for transaction matching and fraud checks — it is not stored in a form that allows third-party access outside our payment
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processor. We also collect device and session data — the browser type, IP address and login timestamps — to detect unusual access patterns on your account. Cookies help us remember your session state so you do not have to log in from scratch each time. You
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can clear cookies at any time through your browser settings, though some account functions may require a fresh login after you do. Data retention follows our operational need: active account data is held for as long as your account remains open; closed account data is retained
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for the period required under applicable laws in the regions where we operate. Availability of our platform and the scope of data obligations both depend on your local law and the eligible regions we serve.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.